![]() Scatter Lab has seemingly accepted the fines and its own wrongdoing, pledging to do better in the future. “This is the first case of restricting the indiscriminate processing of personal information by AI technology companies, restricting the use of personal information collected for specific services by companies for other services without the user’s explicit consent, through which AI development and services are provided,” the regulator said in a statement, translated with Google Translate. It is against this background that the PIPC has now whacked Scatter Lab across the fingers. Not only did Scatter Lab harvest personal data from the conversations without users’ consent – or from guardians and parents in the case of the children – but the training data was also uploaded to GitHub. As a result, the online reviews on Google plummeted.īut that wasn’t the end of it. South Korean exports in the first part of July fell at the fastest pace since March, dampening hopes that a slowdown in global trade might be turning a corner. Users quickly grew weary after the chatbot, which poised as a 20-something college student, assaulted them with homophobic and racist remarks as well as offensive statements about people with disabilities. Scatter Lab’s troubles started when it decided to expand its offerings to include Lee Luda. Naver, a Seongnam, South Korea-based company that operates an eponymous search engine, this week announced it has trained one of the largest AI language models of its kind, called HyperCLOVA. The app’s coup de grace was a feature in which users could send their conversations with their romantic interests on KakaoTalk to Science of Love and get an analysis in return about just how engaged the other person really was in the conversation. It will be interesting to see if other telcos follow suit and introduce their own versions of these AI-powered solutions over the coming years!ĭata No Doubt! Check out WSDALearning.Science of Love had been a smash hit for Scatter Lab, downloaded a total of 7.5 million times by 2020 according to The Register. The Korea call center AI market size was valued at 42.14 million in 2020, and is projected to reach 350.08 million by 2030, registering a CAGR of 23.7 from. By utilizing AI-driven solutions like this one, tech companies may be able to improve their customer service offering while also reducing costs associated with hiring human agents for the same tasks. Scatter Lab, the South Korean developer of AI chatbot Iruda, was fined 103. South Korea's telco giant SK Telecom has made a bold move by introducing its own A.I.-powered chatbot into the market - and it could be just the beginning of many such moves within the tech industry in South Korea. This shift could have far-reaching implications for all tech companies operating in South Korea as they look to stay competitive in an increasingly digital world. KakaoTalk is the best messaging app for business in South Korea. Individual Participation Principle: Data subjects must have the authority to query. Korean chatbot - Read more KED Global, The Korea Economic Daily Global Edition where latest news on Korean companies, industries, and financial markets. Reports show that only 7 of South Koreans use WhatsApp in 2019. Although WhatsApp is the leading messaging app in many countries, it hasn’t cracked the South Korean market yet. Rather than relying solely on human agents, companies are now turning to AI-driven solutions that can quickly respond to customer inquiries and solve problems more efficiently than ever before. Kakao for Business Key Market: South Korea. The introduction of an A.I.-powered chatbot by one of South Korea's biggest telcos signifies a major shift in how tech companies are approaching customer service solutions in the country. ![]() ![]() What Does This Mean for South Korean Tech? For example, the chatbot can be used to answer questions about mobile plans, help customers find the best deal for their plan, or even provide guided tours of new products and services on offer from SK Telecom. ![]() ![]() The chatbot uses machine learning algorithms to understand customer inquiries and provide users with immediate answers or services. SK Telecom's A.I.-powered chatbot is designed to provide customers with personalized customer service solutions through natural language processing (NLP). It is the first time in South Korea that the government has sanctioned the indiscriminate use of personal information by companies using AI technology. How Does SK Telecom's A.I.-Powered Chatbot Work? What does that mean? Let’s take a look at what SK Telecom is doing with its A.I.-powered chatbot and how this might affect the future of tech in South Korea. chatbot - and they call it a ‘super app’ version of ChatGPT. chatbot out there, think again! South Korea's telco giant SK Telecom has a very own A.I. ![]()
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